Orders are subject to Concours Specialties acceptance. Concours Specialties reserves the right to limit quantities and to refuse to deal with any person.
All prices are in US dollars and subject to change without notice.
Orders placed before 3PM Monday – Friday EST (excluding holidays), usually are shipped the same day. This applies to in stock products and excludes special order and custom built items.
New items may be returned up to 30 days from original purchase date. No returned items accepted for credit or exchange without written authorization. Freight must be prepaid and copy of the original invoice included. Only 100% new, undamaged and complete items will be accepted for returns. All containers, packing, instructions and accessories must be included in returns. Defective items will be exchanged, credited or refunded at our sole discretion. Items qualifying for free shipping will have the original shipping charges deducted from any refund amount. All returns subject to 15% handling charge.
SPECIAL ORDERS AND CUSTOM PRODUCTS:
No returns or refunds on special orders or custom products.
All claims for incorrect or incomplete shipments must be made within 24 hours of receipt of shipment for adjustment consideration. Claims for damage must be made directly with carrier. Do not return damaged goods.
All products carry a one-year warranty for repair or replacement. All products are warranted to be free of defects in material and workmanship at time of delivery. Concours Specialties will in no way be liable for more than cost of original product and in no event will Concours Specialties be liable for special, indirect or consequential damages of any kind whatsoever.
SAVE AS EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS, ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS (WHETHER STATUTORY OR OTHERWISE) ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. IN PARTICULAR, CONCOURS SPECIALTIES MAKES NO WARRANTY RESPECTING THE MERCHANTABILITY OF THE PRODUCTS OR THEIR SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE OR RESPECTING INFRINGEMENT.
Users/Customers of products agree not to hold Concours Specialties responsible for any damages occurred by improper installation or use of any products.
LIMITATION OF LIABILITIES:
CUSTOMER SHALL NOT BE ENTITLED TO, AND CONCOURS SPECIALTIES SHALL NOT BE LIABLE FOR, LOSS OF PROFIT, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEADS, BUSINESS INTERRUPTION COSTS, REMOVAL OR REINSTALLATION COSTS, INJURY TO REPUTATION OR LOSS OF CUSTOMERS, PUNITIVE DAMAGES, IPR INFRINGEMENT, LOSS OF CONTRACTS OR ORDERS OR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. CUSTOMER’S RECOVERY FROM CONCOURS SPECIALTIES FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE AFFECTED PRODUCTS IRRESPECTIVE OF THE NATURE OF THE CLAIM WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE.
Concours Specialties makes every effort to ensure the accuracy of the information published on its website. However, Concours Specialties makes no representations about the information presented, which is provided “as-is” without warranty of any kind. Product specifications and availability are subject to change without prior notice.
Concours Specialties will not be liable for delays in delivery or for failure to perform its obligations due to causes beyond its reasonable control, including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of God, acts or omissions of other parties, acts or omissions of civil or military authorities, Government priorities, fire, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots, or war. Concours Specialties time for delivery or performance will be extended by the period of such delay or Concours Specialties may, at its option, cancel any order or remaining part thereof without liability by giving notice to Customer.
At Concours Specialties, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations.
How Do We Use the Information We Collect?
When you make a purchase, we ask you to fill out a form that requests your name, address, e-mail address as well as some payment information. Concours Specialties does not store or retain in any way your credit card information.
Your information is used solely to assist us in providing you with accurate information unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our visitors find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
All Concours Specialties employees take your personal information very seriously. All employees must learn and obey our security policies. Access to customers personal information is limited to key management personnel and our contact services department.
Correcting/Updating Your Personal Information
After becoming a customer or email subscriber you may correct/update your personal information by contacting us. The changes you make will be reflected in our databases.
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from us.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
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